Milan recruitment agency + Riya: screening candidates around the clock.
Industry
Recruitment & Staffing
The challenge
Inbound CV volume spikes overnight and on weekends. Recruiters spend their best hours on first-touch screening calls instead of closing offers — and multilingual roles slow everything down because no single recruiter speaks every language candidates apply in.
The AI worker
Worker
Riya
Languages
Portuguese · Spanish · Italian · English
Handoff rules
Hands off to a senior recruiter as soon as a candidate scores above the fit threshold or asks a question outside the screening brief.
Riya was given the live role brief, a screening rubric, and the team's interview calendar. She picks up every inbound 24/7, runs the rubric, and books qualified candidates straight into a recruiter's slot — with the full transcript attached.
Results
62%
Faster time-to-first-interview
Always-on
24/7 candidates screened
4
Languages covered
"We got our recruiters out of first-call hell. They close instead of dial now."
Head of Talent · Milan recruitment agency
